Support

We read every message.

Questions, bugs, bad data, or anything else — email support@watchrprice.com and we'll get back to you.

Common questions

A price is wrong. Long-press the price in the app and choose "Report Price." Prices come from the community, so bad data gets flagged and corrected by the people using it.

A store is closed, misnamed, or in the wrong place. Long-press the store, then "Report Store Problem." When two people flag a store as permanently closed, it disappears from the map for everyone.

The scanner read a product name wrong. Tap the name in the review screen and fix it before you upload — your correction teaches Watchr to recognize that product next time.

How do I delete my account? Profile → Delete Account. This permanently deletes your profile, receipts, and personal data. Prices you contributed stay in the community dataset but are anonymized.

Why do you need my location? To show which stores are near you, work out how far away they are, and figure out which store you're standing in when you report a price. We don't store a continuous history of where you go.

Is Watchr free? The parts that matter are free forever: scanning, searching for the cheapest price near you, reporting prices, and price-drop alerts. Those will never go behind a paywall — the app only works because people contribute.

What does Watchr Premium add? $2.99/month or $19.99/year for convenience on top: full price history for a product, a search radius beyond 10 miles, and price-per-unit sorting so a 12-pack compares fairly against a single can. Premium never changes which store is actually cheapest.

Do I need to be 21? Yes. Watchr shows prices for beer, wine, liquor and other drinks, so you confirm you're 21 or older the first time you open it. Watchr does not sell alcohol, facilitate its purchase, or deliver it — it only shows what people report seeing on shelves.

Data requests

To request a copy of your data or ask a privacy question, email support@watchrprice.com. See our Privacy Policy for details.

Attributions

Store locations come from OpenStreetMap contributors (ODbL). Product data comes from Open Food Facts.